InterContinental Mark Hopkins San Francisco, an IHG Hotel - San Francisco, California

Junebug59

We have gone to the Top of the Mark but had not stayed on the property until now. Upon arrival we whisked right into the driveway and were greeted and escorted inside. We received our key and welcome drink tickets promptly and headed up to our room on the 14th floor. We enjoyed a beautiful city view with a cozy king bed. Showers were surprisingly fresh with great water pressure and nice clean towels. It was tiny but this is a historic building. We were able to enjoy a welcome cocktail before closing and the views were memorable. WiFi was fine, tv worked great and checkout was fast and friendly. Could not have asked for better.

Bita J.

“My stay at this hotel was an exceptional experience. The staff were incredibly polite and friendly, always ready to assist and provide support. The rooms were clean, comfortable, and beautifully designed, offering a unique sense of tranquility. The hotel’s facilities were top-notch and delivered to perfection. Everything from check-in to check-out exceeded my expectations. I especially want to highlight the outstanding service provided by Maria L., whose professionalism and warm demeanor made our stay even more special. Without a doubt, this is the best hotel in all of America, and I highly recommend it to anyone seeking an unforgettable stay.”

RFlores

My one-night stay at this hotel was a very pleasant experience. The room was spotless and beautifully decorated, making it very comfortable. The hotel’s location is perfect, whether you’re a tourist, traveling for business, or attending social events.

The front desk staff were extremely friendly and helpful, which made the check-in and check-out process very smooth. Additionally, the small bar area in the lobby has a cozy and inviting atmosphere, perfect for unwinding.

One of the highlights was the stunning view from the rooftop restaurant and bar—it’s absolutely breathtaking. I would definitely recommend this place and look forward to staying here again in the future.

Rosanna D.

This hotel is amazing! In the Nob Hill area with fantastic views, amazing staff, and the most comfortable beds - I will definitely be returning. It was decorated so nice for the holidays. Get room service for breakfast!!! They brought it on a cart and it was delicious. I felt like a princess. This is an iconic hotel and it oozes luxury. Thank you for being part of the perfect Christmas!

Char07

From the moment you turn into the corner driveway it is a step into a world of attention to detail. From the beautifully decorated entrance/lobby for the Christmas holiday, to the equally appointed Top of the Mark with delicious food and quality service, to being addressed by your name by the personnel at the Front Desk...The Mark is what a hotel should be! Warm and welcoming in a very personal manner with a high level of professionalism. You should sleep like a rock thanks to the solid wood doors to the guest rooms which truly ensure the rooms are quiet. Bed linens are soft, and the mattresses are supportive to your back. Huge plus...you can open your windows for fresh air!

Ximeram

The hotel is overall great. Housekeeping has some good details for guests and comfort was good.

Front desk couldn’t help us with late check out.

The food is the only thing that left me wanting more. For the price, the quality isn’t that great. I do have to acknowledge Ana from Room Service. Really nice and helpful.

Area around the hotel is really good!

Jayashree N.

The hotel has a really nice foyer and is on top of a hill. So views from some of the rooms are great. I could see the TransAmerica Spire from my room window and some of the city.

I was on a work trip and it was a bit of a trek getting to the hotel on foot. But the place is well connected by public transportation.

Rooms are spacious and comfortable - window treatments and art work which add a homely feel.

No destination fee added which was a plus

CKaye

We just completed another wonderful stay at our favorite San Francisco hotel, the Mark Hopkins. One of the best parts of our time there was, once again, the quality of service we received from the front desk staff. We are always greeted warmly and look forward to starting our trip at check in. Aman is always so kind and helpful, both before and during our stay. Also David and Maria, Rick (the concierge) and Tony at the front door make us feel especially welcome. Housekeeping and other staff were efficient, and our rooms were lovely. We look forward to our next visit in 2025!