Los Angeles Airforce Base (LAAFB) - El Segundo, California

Money P.

I LOVE going to the LAAFB!!!.. It's an exclusive place that only authorized people can enter. I mostly love the fact that not just anyone is allowed on the premises. If you don't belong, you can't enter. I love having 24/7 - 365 access.❤️

Gerardo P.

Most unhelpful visitor's office. They are very unhelpful and make everything difficult yet they act like they are the coolest people there and without them you can not do anything.

If you go there thinking that the team is going to assist you (the very same way you are used to resolving things for the sake of deconflict to truly assist your own customer yourself) to ensure that you are going to be taken care of, then you are going to find that customer service is their least of their concerns, what drives their attitude, is job security, they know they won't be fired, they deserve to be in the hall of shame because to begin with, for almost everyone it takes a very long time to arrive to the location then you are thinking the most positive way that they will honor "your military excruciating experience under your belt" just to find out that they have no consideration, no sense of deconflicting what prevents you to get you going.

If you need a fix of disappointment or a fix of frustration, these guys will make sure you get that and nothing else, all that with an smiling face of the typical people that doesn't care about what makes sense or not. Shame that the Command doesn't get involved in this bad mindset that is the facade of the base.

The one star is already too much.

ATFP grounds don't justify being turned away within US soil, get yourself cleared, get yourself honored, welcomed, taken cared of. Many of us have been deconflicters in different countries and still comply and exceed ATFP standards and still treat our own humans with dignity and respect.

Hugo O. V.

Quick visit with my active enlisted son to buy tickets, nice place very organized, clean and efficient, have everything.

Nickawanna S.

First visit to base with my spouse. I was impressed by the professionalism and organization. Commissary was clean and lovely. Gate staff and visitor's center were welcoming, patient, and kind. (This was our first visit and we needed help sorting things out.)

PX experience was humiliating. Staff person at self checkout ridiculed me as the spouse of a service person by yelling: "I don't need to see your ID, you're just here for the ride, honey." She shouted this laughing like it was her best standup material three times. It seems like she's forgotten that my tax dollars, along with millions of other Americans, support her job making fun of people just trying to survive. What a jerk. I was buying nail clippers for my mom and had to run into THAT.

While I'm sure my spouse will continue to visit (and my paltry non-tax dollars will be no big loss to the base), I wish that person could have been kinder. Her "joke" was petty. I hope this feedback gets back to her so she doesn't hurt someone else who was not there for it and was polite to her even when being ridiculed.

Michael F.

This base is outstanding, and the dedication of the active-duty service members stationed here is truly commendable. We're incredibly grateful for their support and hard work. The condition of the base is pristine, and its location is very convenient. A big thank you to everyone involved for all that you do!

Charles B.

The Los Angeles Air Force Base is an easily overlooked location that can provide support to active duty and retired service members. The pharmacy on base has assisted multiple times with prescriptions (we are from Hawaii). The base has a commissary, gas station and exchange.

My experience at the food court has always been very positive! I enjoy the steak and cheese sandwich or the steak and cheese sandwich with bacon. Customer service has always been outstanding.

Tiffany W.

I came on base to check out their commissary. The food court is pretty much just fast food - nothing special there and the goods is also pretty standard.

I do appreciate the gym though! The gym is really well setup with multiple rooms, classes, etc. Very clean and open - appreciated!

Oscar Q.

The BX is not the biggest but sufficient for what you are looking for. The commissary has everything you are looking for in groceries. The gym is excellent has all you need for physical fitness. If you complain about retirees using it, I hope you never get to retire. If you need the Pharmacy, bring sleeping bag because it takes forever to get medication. Overall it’s excellent.