Boss Truck Shop - Tucumcari, New Mexico

Diego

Took in for compressor which was initially quoted at $1900 for entire service, left with a misdiagnosis, a $2400 bill (down to $2100) without the compressor, a $1000+ air drier tank that was not needed (did not call to ask), and a whole lack of experience and communication. And to add insult to injury, the truck’s issue was not repaired after mechanic was adamant it would be ready to go and run. If you value your time, money, and truck(s), do not take them here.

Edit: One day later and they are still blindly guessing on the issue, ended up sending an out-of-state road service mechanic. He sends us pictures where Boss’ mechanics clearly did not even touch the air drier tank after payment was processed (picture taken less than 12 hours after ‘repair’). Whole issue ended up being, surprise surprise, exactly what we told them it was, being the compressor. It’s laughable how a road service mechanic managed to fix the issue in less than a day whereas these part-changers could not properly diagnose an already diagnosed truck and still had the audacity to blatantly scam new customers. I would not even trust a flat repair from these guys.

Kasper

Do not Come to this place at all!!!
If you would like to get scam then go to this place!
I would recommend the love's across the street.
we only got a wheel seal oil leaking, they want to play a game and want to replace the whole caliber and brake pads, and fortunately they do not have the right parts, so they just replace the wheel seal and the gasket, but they rob us on the bill, the bill is 860$ for just replacing the wheel seal!!!
and the mechanic have zero to none knowledge about anything that's going on with the truck.
you can just rob money why fixing it?

Jaspreet S.

Probably the worst experience in my truck in years the guy that changed my tire was yelling at the lady at the counter, calling her the B word.. I mean the guy was already pissed when I told him about the tire problem. He was like oh I know what I’m doing. I was like what the hell

Dovrangeldi K.

The scammers don't know anything at all. They said they fixed it in 30 minutes, the same problem again, a day later I came back and said you didn't fix it, do it yourself, they said you'll have to wait until tomorrow, although I didn't see the truck that was waiting in line

Desi R.

Really nice people, my air compressor gave up on Freightliner Cascadia they replaced it quick and got me back on the road
thank you guys for your service.

Adrian P.

Got here with a wheel seal leak on trailer they had all parts and everything and very professional good management good workers they took care of business very reliable and very good manager very friendly helped me out they took me in right away I recommend this shop to everybody and they got plenty of parts lots of accessories I think this location is better then the loves I give them five stars they even have overnight truck parking off the side in back of the Flying J is the location once again thank you all the manager and staff excellent job 👍💪👍👍👍👍

Kayla S.

I really like this shop. Called in a day ago to the other to truck shops in town and they were all booked up but as soon as we called this place they told us to pull up to a door. We were thankful because our radiator had blew and with it being so hot we were ready to get it fixed and keep rolling. The hotel next to the shop isn’t cheap either so that was another reason. But they got us taken care of and they were super professional and understanding. Our truck got finished the next day and it only took longer because we ended up having a couple other things that needed fixing so we were completely okay with that. I definitely recommend this shop over the loves. It’s one us truckers always gravitate towards but Boss truck shop was a way better experience. 10/10 recommend

Pamu S.

Thank you Ray and Mike for your Professional service and getting me back on the road quick appreciate your guy’s work