Cole's Collision of Kinderhook - Kinderhook, New York

Introduction

Nestled along the scenic route of NY-9H in Kinderhook, New York, Cole's Collision of Kinderhook has been serving the local community and beyond with top-notch auto body repair services. This family-owned and operated business, established in 1985, has built a strong reputation for excellence, professionalism, and customer satisfaction. With a commitment to quality workmanship and exceptional customer service, Cole's Collision has become a trusted name in the region's automotive industry.

Main Services

• Auto Body Repair: Cole's Collision specializes in restoring vehicles to their pre-accident condition. Their skilled technicians are certified in various repair techniques, ensuring that your vehicle receives the best possible care.
• Paintless Dent Repair (PDR): This innovative technique allows for the removal of minor dents and dings without the need for painting or refinishing. It's a quick, cost-effective, and eco-friendly solution for cosmetic damage.
• Collision Repair: Whether you've been in a minor fender bender or a major collision, Cole's Collision has the expertise to handle the repair process from start to finish. They work with all insurance companies to ensure a smooth experience for their customers.
• Custom Painting and Restoration: For those looking to give their vehicle a unique touch or restore it to its former glory, Cole's Collision offers custom painting and restoration services. Their state-of-the-art paint booth and highly skilled painters ensure a flawless finish every time.
• Fleet Services: Cole's Collision understands the importance of keeping business vehicles on the road. They offer fleet services to ensure that company cars, vans, and trucks are repaired quickly and efficiently, minimizing downtime and keeping operations running smoothly.

Location and Access

Cole's Collision is conveniently located at 2532 NY-9H, Kinderhook, NY 12106, United States. The shop is situated in the heart of the Hudson Valley, providing easy access for customers from surrounding towns such as Valatie, Stuyvesant, and Ghent. The premises are easily identifiable with their distinctive signage and well-maintained exterior.

For those using public transportation, the shop is approximately a 15-minute walk from the Kinderhook Station, which is served by various train and bus routes. For customers driving, there is ample parking available on-site, including a designated space for customers with disabilities.

Featured Characteristics

• State-of-the-Art Facility: Cole's Collision boasts a modern, well-equipped facility that houses the latest in automotive repair technology. This ensures that they can handle even the most complex repairs with ease.
• Expert Technicians: The team at Cole's Collision comprises highly skilled and certified technicians who undergo regular training to stay up-to-date with the latest industry standards and best practices.
• Customer Focus: Cole's Collision places a strong emphasis on customer satisfaction. They take the time to explain the repair process, keep customers informed throughout, and ensure that their vehicles are returned in excellent condition.
• Wheelchair Accessibility: The shop is designed with accessibility in mind, featuring a wheelchair-accessible entrance and parking space to accommodate customers with disabilities.

Practical Information

• Address: 2532 NY-9H, Kinderhook, NY 12106, United States
• Phone: 5187581316
• Website: colescollision.com
• Hours of Operation: Monday - Friday, 8:00 AM - 5:00 PM
• Appointments: Recommended for all services
• Payment Methods: Cash, Credit Cards, Debit Cards, NFC Mobile Payments

Positive Aspects from Reviews

Cole's Collision has maintained an impressive average rating of 4.9/5 on Google My Business, with 16 reviews to date. Customers consistently praise the shop for its outstanding service, friendly staff, and high-quality work. Some of the positive aspects mentioned in the reviews include:

• Excellent Communication: Several customers highlighted the shop's exceptional communication throughout the repair process. They appreciated the timely updates and clear explanations of the work being done.
• Attention to Detail: Many customers commented on the quality of the workmanship, noting that their vehicles were returned looking like new, with even the smallest details attended to.
• Friendly and Helpful Staff: Customers consistently praised the staff for their friendliness, professionalism, and helpfulness. Special mention was given to Becca, who was commended for her excellent service and dedication.
• Prompt and Efficient Service: Several customers remarked on the quick turnaround time, despite the high quality of the work. They appreciated the effort made to ensure their vehicles were repaired as quickly as possible, minimizing inconvenience.

👍 Reviews of Cole's Collision of Kinderhook

richard G.

5/5

Outstanding service! Brought my car in and staff was very friendly and helpful. I was constantly updated through phone calls and texts. Upon pick up the car looked phenomenal everything I expected and more. Pricing was very reasonable as well. Hands down the best service I have gotten in a while.

Jake D.

5/5

Coles collision was awesome! Everyone did an awesome job, especially Becca, she was great to deal with on the phone and got everything done complete and situated! Highly recommend.

Elizabeth K.

5/5

Cole’s Collision has restored my faith in humanity. After my daughter’s car was hit while parked, the other driver’s insurance company refused to pay the full price of repairs, leaving us short $1,141. I spent hours talking with them to no avail. Although I gave up, Cole’s continued to advocate on our behalf. Today George called and said they just didn’t think it was right and are cutting me a check for the difference. Wow. In a world where everyone seems focused on the bottom line, Cole’s is focused on doing what’s right for their customers. That’s value. I can’t thank the entire team enough, from Becky to George and Josh. Amazing team! Our thanks also to the mechanics, who did an outstanding job on the repairs. Extremely thorough and they detailed the car before returning it to us. It looked like new!

Jacob M.

5/5

Great service, The repairs look great! The whole
job looks brand new! You can tell they didn’t cut corners. Then SURPRISE, go pick up the vehicle and ITS CLEAN! They cleaned the windows, including getting rid of an old sticky one that I never got too. Vacuumed the floors & cleaned the rubber mats!

peter K.

5/5

Most professional shop I have ever dealt with. The office and shop associates are some amazing people you will have a pleasure to meet.

Maureen C.

5/5

Everybody here was kind and good-hearted. Loved the level of communicating from shop to customer and felt comfortable asking questions on how things were progressing. There is a shop dog, she's the absolute best :). When I picked up my vehicle, it looked better than when I bought it, I mean, the color match from bumper to body was seamless, and they cleaned the interior. Very pleasant surprise. I hope I don't need to go back for some time but if I did I would come here.

Sandy Q.

5/5

Best of the best!!! Work here is so good it almost makes you want to have more fender benders. LOL Just kidding. But Coles is the best around and the people there really care about you and are wonderful at what they do. Wouldn't take my vehicles anywhere else for repairs. Give them a shot. You won't be sorry. Thanks you Coles crew! Your the best!!

Joseph C.

5/5

They were great and their work was top-notch! The drag was on the insurance company not them. I appreciate there continuous communication and updates on everything! Car looks brand new!