DoubleTree by Hilton Hotel Phoenix Tempe - Tempe, Arizona

Brian L

Our second stay here and we love it even more. The staff are exemplary in making sure you enjoy your stay. In room breakfast was hot and delicious.
We love the Frank Lloyd Wright inspired deco, the fireplaces, and the relaxing pool area. Everything you would expect from Hilton and more. We will be back!

Cory Borghi

This is one of my favorite places to stay when I am in Phoenix. It is in a great location close to the airport. There is a rental car place just two blocks down the street, making things very convenient. The rooms are very clean and the pool is also well kept. But the best kept secret of this hotel is its restaurant. The food is absolutely amazing, and it would rival most high-end restaurants. The atmosphere is a laid-back casual bar setting.

L Thompson

Upon arrival, there were two representatives at the desk. Neither of the ladies greeted me as I approached the desk. (9:30 am on Sat 10/26/24) Once at the desk, I had to say "Hello" in order to be acknowledged.
When I asked for directions on an event. I was rudely told to " follow the signs." She pointed to a waist length (usually it would be eye level to guide visitors) sign in the lobby rather than express the name of the meeting room and/or where to find it.
I would not recommend this establishment.

Although I did not rent a room, the housekeeping staff appeared to be productive. One young man was concerned I wouldn't find it and walked me to the conference center door. I appreciate his time.

Hues B. Ch.

Everything was beyond great. We’ve been welcomed with hot cookies and the reception checked on us via text message after a while. I really love this, a great practice! She helped us on troubleshooting our WiFi issue immediately without a need to talk on the phone. The hotel is quite new and well designed. We love the pool and the outdoor jacuzzi. The breakfast also was great. The staff were amazing. The location of the hotel is also great. It is in a very quiet area. Nothing to do around by walking distance but you shouldn’t expect this in anywhere in the southeast anyways, you need a car.

The only negative experience we’ve had is online pre-check in. The way it was communicated seemed like we had to do it and it was not an easy task as I probably had something wrong with my credentials. Anyways after spending an hour, we gave up and moved on with traditional check in which worked perfectly fine.

Savy

The room was nice but there were parts of the door that were in disrepair that made me not want to give 5 stars. The contactless check in didn’t work and we had to get physical key cards which was quite inconvenient with a 2 year old and luggage we carried out because we believed the blue tooth card they provided would work.

Breakfast buffet was decent and the staff was super friendly.
Would stay here again.

Zy Bobbitt

This place is AMAZEBALLS. An original 1977 build that has been modernized and kept with the original art deco architecture. Open air walkways to rooms, incredible breakfast, a great but small bar, and a staff of really nice people. Can't wait to come back!

A Porat

Stayed at this DoubleTree for four nights. Initially had to switch rooms due to a strong bleach odor, but the staff was very helpful with the room change, especially since it’s a large hotel. The rooms are a bit outdated with noticeable cosmetic issues, but the location is excellent, and the on-site restaurant is a nice bonus.

Stuart McCauley

We found doubletree online taking our daughter to college. The property is old, however, so well cared for. Our room is spacious, but most of all clean and ice cold AC. Communication started with Sergio who set up our reservations via phone.

Sergio was top-notch when it comes to mannerism and professionalism. Upon arrival, we had my 94 mother with us after a long drive they found a room for us to check in earlier and accommodated our request.

Sara, the Manager and Rosie were two others that were instrumental and making our short trip. Absolutely amazing.

Checking in with us making sure we were good and if we needed anything. The pricing for this hotel coupled with free parking is worth it and we will return for sure

For such a large hotel, it felt down to earth meaning people were genuinely doing their job, but also did it with respect enthusiasm. If I could give more stars I would , I definitely would highly recommend if you’re traveling in or near Tempe Arizona.

Thank you again Doubletree

Stuart