El Monte Collision Center - El Monte, California

Address: 12223 Valley Blvd, El Monte, CA 91732.
Phone: 65750159.
Website: elmontecollision.wixsite.com
Specialties: Auto body shop, Auto repair shop.
Other points of interest: Identifies as women-owned, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Mechanic, Restroom, Appointments recommended, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 71 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of El Monte Collision Center

☎️65750159

⏰ Open Hours of El Monte Collision Center

Monday: 8 AM–4:30 PM
Tuesday: 8 AM–4:30 PM
Wednesday: 8 AM–4:30 PM
Thursday: 8 AM–4:30 PM
Friday: 8 AM–4:30 PM
Saturday: Closed
Sunday: Closed

Overview of El Monte Collision Center

El Monte Collision Center, located at Address: 12223 Valley Blvd, El Monte, CA 91732, stands as a reputable auto body shop and repair service in the community. With a phone number Phone: 65750159 readily available, potential customers can easily connect with this women-owned business. For those seeking more detailed information, the website offers a wealth of details about their services and operations.

Key Features and Services

El Monte Collision Center specializes in providing top-notch Auto Body Shop and Auto Repair Shop services. Their list of specialties includes comprehensive repair and restoration of vehicles, ensuring that customers leave with their trusted rides in pristine condition. The center prides itself on its wheelchair-accessible facilities, including a wheelchair-accessible entrance, parking lot, and restroom, making it convenient and comfortable for all customers.

Additional Points of Interest

This business is not just about fixing cars; it also embodies a warm, family-oriented atmosphere that has garnered it a loyal following. They understand the hassle that comes with insurance claims and aim to streamline the process for their customers. Recommendations to ensure a smoother experience include keeping in touch with your insurance adjuster throughout the repair period.

Customer Service and Reviews

Customer opinions paint a glowing picture of El Monte Collision Center. With 71 reviews on Google My Business, the average rating stands at a highly respectable 4.6 out of 5. Many reviews highlight the professional and communicative nature of the staff, noting how they kept customers informed every step of the way. This level of service ensures that customers feel valued and supported throughout what can often be a stressful experience.

Recommendation for Potential Visitors

For anyone in need of auto repair or body work, El Monte Collision Center is a top contender. Their recommandation to book appointments in advance and their acceptance of various payment methods, including credit, debit, and NFC mobile payments, add to their convenience. Visiting their website or calling the provided number can help you schedule a visit or inquire about their services.

👍 Reviews of El Monte Collision Center

El Monte Collision Center - El Monte, California

Ale D.

5/5

Took my jeep here to get repaired through Kemper insurance, I searched it on my own. They referred me to a car rental that’s nearby. They were all helpful and communicated on the status of my car and any updates, whole process took a week from getting my car in, approval from
Insurance and ordering the part. Very happy with the service ! I would recommend to anyone to come here! They’re a wonderful family !

Also, if you do go through insurance make sure you are constantly reaching your adjuster! It’s a pain to even get a response.

Kristal M.

5/5

This review is long over due! I’ve been a customer for 6 years and will keep returning as needed. I’ve had the unfortunate fluke of getting into 3 accidents since 2019, all of them have hit my car from behind. Each time I have dropped off my car for repairs, they return it as if it is new. The process is so easy, they keep you updated through each step via email AND they are prompt to respond.
I would like to add that this shop is family owned and they treat you as such, like family. Paula and Luis take care of YOU…I can say that with such confidence because they’ve done just that 3 times!! They’re about 25 minutes out from where I am located, but it’s worth it. They’re consistent, reliable and do quality work. I highly recommend this auto repair shop for anyone looking for one. Thank you Paula and Luis for your professional work and care.

francisco A.

5/5

The staff of this paint shop have a 5-star service, they take care of you very well from the moment you leave your car until they deliver it to you and they let you know what is happening very well explained.I am very satisfied with the work they did on my car. The work may be small but with that you realize the quality of the service and attention that they provide you

Alejandro H.

5/5

Amazed with the work done of the car! color matching done perfect, polished up and detailed all around and even hooked me up with an interior detail as well. Will be definitely recommending family & friends to El Monte Collision, you definitely are treated like a human here compared to my other experiences with body shops which usually makes the whole situation stressful. They provided me with daily updates on the car, advised when parts would be coming in, provided me with the schedule of what my car was getting worked on next and just all around went the extra mile to make sure i was comfortable, taken car of and informed! couldn't be happier with the results and so happy to be driving my baby once again.

Cooking H.

5/5

When I arrived at El Monte Collision Center i was having a really bad day due to dealing with the insurance company and other car auto body shops that tried to get extra money out of repairs. I was greeted by Luis Rios and Paula Rivera and i have to say they were the sweetest and most welcoming and Professional. I felt like family there.

My car was completely vandalized with key scratches all around the entire car and to make matters worse i also accidentally scraped the side while parking in a tight garage space. Luis took care of all of the damages even though Infinity insurance tried to charge me with two separate claims which was $2000. I was devastated and knew i could not afford this.

Luis was so gracious to only charge for one claim for the vandalism and offered to fix the scrapes at no additional cost to me. After researching multiple auto body shops I went based off of the amazing reviews he received online and i am so glad i was not disappointed.

Luis repaired all the scratches and scrapes and even took out the dents in my car and detailed the interior. When i received my car back i felt like the car looked better than when i bought it from the used car dealer. The black color is amazing and Luis even kept it in a room so there was no dust on the car while i was picking it up. i am so happy there are good hearted people in this world that takes pride in their work and attention to customer service and details.

Luis also sent photos along the way via email as my car was getting worked on which took a lot of stress off for me. He even sent the car back to be polished a second time because it was not perfect yet prior to pickup. I also received my car on-time also and i like that they have a lifetime warranty on the paint.

I would come back to this place 1000x again for future repairs.Thank you to El Monte Collision center for their amazing detailed paint jobs and customer service.

michael E.

5/5

They did a great job on my car. I got rear ended and it was pretty bad, whole bumper had to be replaced. I saw this shop and decided to go here. We know car collision can be a hassle but the staff here made me feel my car is in good hands. Paula is very accommodating as soon as I enter the door, she made me feel welcomed not like some others. Also, Luis explained everything with what’s going on and the costing. My car’s like brand new again. Everyone’s noticing how beautiful she is. Highly recommend. Thanks guys!

Jessica H.

5/5

I wanted to say I am very satisfied with their service. They kept me up to date on everything that was going on. I recommend this place to anyone who is looking to get their car fixed. I also wanted to take some time to say their receptionist Paula was amazing!! I’m all about customer service and she is hands down the best. From the moment you walk in to the moment you leave she has a smile and is just in great spirits. She made sure I felt comfortable and work with me through all my concerns. She was also pleasant over the phone. I wish more businesses had a Paula. Definitely a great person.

Scruffyx56 D. D.

1/5

The job was done okay, not the best repair. They "fixed" my driver side fender but it wasn't really properly levelled. They also replaced my driver side light, and it also wasn't properly levelled, and finally. The paint job or clear coat was done somewhat messy ( got the orange peel affect). It's somewhat hard to tell on a picture but it's noticeable when I'm with in 3 feet of my car. My bumper started to pop out after a month of going there for "repairs", I would never go back there again!