iam8bit - Los Angeles, California

Fish A.

It shipped empty with nothing in it. They sent me a cardboard box not even sealed correctly. And they’re closed for a week after I sent in a complaint? I wasted my money. Terrible company.

Brandon

My wife paid for and preordered a vinyl from them almost two years ago, Oxenfree. It is nowhere to be seen. They tell us to check the update listing and they continue to push it back. She can't get a refund from the credit card company because it has been too long and iam8bit won't produce a vinyl or refund purchasers. Buyers beware. This store front may be friendly, but this company is up to some shady and unethical practices. Produce a product or refund your customers. Stop telling us to check the release window document when you just keep pushing it back. You are a disappointment. I recommend Fangamer, Ship to Shore or the Yetee for a more ethical and positive shopping experience.

Edit 06/03/23: The vinyl which was advertised as a preorder, contrary to their the posting, has been delayed once again. This has been delayed multiple times. Customer service provides no assistance (as it has been too long) and Paypal will not provide a refund as it has been since 2021. Oh! Also their Persona vinyls WHICH WERE Preorders, has also been delayed. So while money has been given to iam8bit in good faith, no product has been provided. I should also mention there were more recent negative reviews than mine, which have curiously vanished. Nothing has been resolved. Might I recommend Spacelab9 or Bigbadtoystore . There are so many vendors interested in providing videogame vinyl at a reasonable time and cost.

Sofia G.

This company is a scam and i’m afraid i will have to take legal action due to this business lack of efficiency. I have not received my package or a refund even after asking for updates or my money back for almost 6 months. All I get is the same automated response, customer service is awful too. Don’t waste your time and money on this business. Worst transaction of my life and I regret spending money here.

Kat R.

My preordered PS4 game was lost in transit and I got a refund via PayPal.

Better to contact the courier directly before contacting iam8bit and just relay the info to them as every email can take anywhere within 14 business.

I already knew they'd say they don't keep payment method details for "safety", so I suggested PayPal and I'm not amenable to in-store credit before they could even say it.

You can definitely get a refund from them, you just have to be 1 step ahead as they would try to keep your money (typical business SOP) if you didn't know any better.

Ronnae G.

Great little Geek Museum. They have a lot of different installations and events. This is a great place for Geek, Nerd, Sci-Fi items. I was introduced to it by them having The X Files Art Show, I even bought some pieces.

If you're in the area, it's a great little place to stop by

bryan S.

Normally a great place to check out but last visit some guy was sitting behind the desk; not acknowledging myself or my friends who were all looking at their art and merchandise. A greatly reduced collection of art and vinyl and rude to non-existent service makes another visit not likely.

Zachary S.

If you are a nerd and like some freaking sweet art this is the place for you! They seem to always have a good selection of art, books, and vinyl records. They have a rotating show, so it’s different every time you go!

Kevin ?. V.

I'm trying to cancel an order, and they are willing to do so. But they are only giving my money back via store credit. Over 15 emails and 2 months. I'm still trying to get ask for a refund via credit card, but they are being very difficult about this