Jack's Truck Repair - Tucumcari, New Mexico

Scott H.

Huge blowout on I-40 due to a pot hole the size of the Grand Canyon nearly took our fender off! Couldn’t make it to an exit so family of 6 in our road trip loaded minivan on the side of busy I-40. I didn’t want to get out and try and make the repair myself as the position of the car wasn’t very safe (tilted on shoulder with semis flying by) AAA routed Jack’s to us and they arrived quickly (both the tech and the owner came!), made the swap to the spare and even double checked the inflation of the spare. Owner called a local tire shop as we were still 2-3 hours from a major city that could help us get the tire replaced on a Sunday.

Can’t say enough good things about this business. Saved our family vacation and kept us safe in an uncomfortable situation. Thanks guys!

Clifford C. I.

Thank goodness for Jack's!
Jessica and the mechanics were SUPER helpful. We had our RV trailer with 4 leaf springs destroyed and they were able to find the parts and repair it the same morning we brought it in.
I come from a family who owns a successful heavy duty auto repair shop in Louisiana, where I worked at myself when I was young and was taught about honesty and integrity in the way you do business. I can truthfully say these people were just as honest and forthcoming as my family and I truly appreciated Jessica, James and Will and the guys in the shop for helping my family out in 1 day!
If you're ever in a bind near Tucumcari NM, PLEASE call Jack's Auto Repair to get treated honestly and quickly!
Thank you Jack's, our family truly is thankful for you all!!

Letitia S.

As a female, honestly mechanics always make me suspicious especially when I’m not sure what is needed. Not Jacks Truck Repair, they are honest and fair. So willing to go step by step for my own understanding and never make me feel like I’m wasting their time. I have taken three vehicles for repair now and wouldn’t trust anyone else with them. The ladies in the office are always friendly and not bothered with phone calls for updates. My experience with Jack’s has been nothing but great. This is a business I would recommend to anyone. The community and travelers especially are lucky to have them!

Jillian S.

Stuck on the side of the road with a blown trailer tire and not the right tool. Comes to save us, and we decided to replace them and they had them in stock and did it immediately. Great service and advice! These people know what they are doing! Thank you so much a highly recommend

Matthew

This shop is great. The alternator in my Honda minivan died on the highway and I coasted into town. They sent a tow, brought me in, and had my van ready to go in 2 hours from the time I got to the shop. I’m a people watcher and kept chuckling while listening to the employees joke and work with each other. They kept a positive atmosphere and did great work. I would recommend them to anyone.

Kenia G.

Excellence and professionalism are the best words to describe this place, they are focused on their mission: putting you back on the road asap, we came here with the same problem we had in WY( not resolved), the air compressor , and the delay was only waiting for the new one, but as soon as they got it, they were able to fix that issue, I think if every other shop had the same disposition to help when u need it, the roads were more safe! I want to mention too that the people here are extremely friendly and kind, they gave us a ride to get some food!The lady at the office called her son for help us! Really? So what else can I say: hope u never break down but if it happens, I hope u are near Jack’s Truck Repair, thank you guys!

Axle Y.

Highly recommend for all truck n trailer repairs. Will was quick to get out to me , communication on point, knowledgeable and efficient. Tish in the office was super sweet ! Personable quick and efficient . Thank you !

Michael S.

It started with hitting a pothole on I40 just outside of Tucumcari, NM. AAA to the rescue...Jack's towing and truck service responded. Amazingly helpful!!! Truly an amazing bunch -- the tow truck operators, the mechanics, the women in the office. I was stranded. They took care of everything. Five stars is not enough.