Camp Bow Wow - El Cajon, California

Michael M.

We just started taking our 8lb,5 yr old Yorkie to Camp BW. The staff is very nice and attentive to him when I watch him on the cameras. I would recommend this camp to anyone looking for a place where they’ll feel comfortable leaving their fur babies.

Leslie W.

Everyone at Camp Bow Wow is awesome! Our dog has been going there since 2010. They have always been there for her and us. She is now a senior cutie and they are so kind and gentle with her. I wish I had a Camp Bow Wow for me to go to and be treated so well also.

Omar B.

My 3 girls had an outstanding time. Teddy was so happy to have her constant human connection and was taken care by the staff. Everyone took care of my girls as if they were there own. I loved being able to watch them daily while on vacation. That made it easier to relax and enjoy my time away. I wish I had names to Thank Staff individually for their support and care. My girls had so much fun I didn't think they would want to leave.

Brent A.

Camp Bow Wow is great, the staff is super friendly and attentive. Check-in process is very detailed and gives us confidence to leave our pups there for boarding. Highly recommend.

Kristin S. M.

Everyone is always so happy and kind. They make my pet feel like the most special dog to walk through their doors. Love the camper cams too! The crafts and enrichments are also very funny - the texts with pictures are always a highlight! When Arlo is at camp for daycare or boarding I know he is among friends who care about him!

Jose B.

Everything about Camp Bow Wow was AMAZING! All the staff were super friendly and helpful. They were very accommodating and kind. They helped us through the straightforward dog interview process and then we could have our girl Moxie attend camp and stay overnight. We signed Moxie up for extra cuddle time, and the staff team sent us photos of cuddle time, and you could just see how happy Moxie was. It made us feel so much more comfortable seeing how kind and caring the staff team was at every aspect of the camp experience. We also loved the live camera feed that allowed us to check in on our girl while she was at camp. I also have to say that they do a wonderful job regarding sanitation procedures. When we checked in on our Moxie via the cameras, we always saw someone cleaning up or tidying up. They do a great job of ensuring the kennels and the various play areas are clean and sanitary. If you are looking for a clean, loving place to board your four-legged friend or even just need a fun day camp to take your dog to, we HIGHLY RECOMMEND CAMP BOW WOW! We had an amazing experience and will definitely be returning for more camps in the future.

Cheyenne J.

We will not be returning - I was overcharged, my dog was injured, and my dog was not fed. This facility is obviously mismanaged and does not treat animals properly.

I originally made a reservation for Labor Day weekend 8/28-9/3 for the Camp Bow Wow in Midway, but it closed. I was contacted to move my reservation to the El Cajon location. I was never told that there would be an upcharge for the Holiday even after multiple phone calls. I was also not told about any shift in hours.

Upon dropping our dog off, we were charged $10 per day for the Holiday weekend. I could understand being charged for 1 or 2 days, but why charge me extra for the whole weekend? I complained and received a refund, but it made me worried about leaving our dog there.

After just 1 day, we received a call that our dog had a deep scratch on his face. We were extremely worried, but they didn't feel it was necessary to call the vet or have him be picked up. The most frustrating part is that they don't know how the scratch happened. Our dog does not play rough and usually keeps to himself.

I continued to check in with them every 1-2 days to make sure the scratch was healing. When it got to Labor Day, I texted them at 10am to check on our pup. I did not receive an answer, and there were no dogs running around on the videos. I kept checking throughout the day, but I never saw activity on the videos. At 3pm, I texted again and called - no answer + no activity on the videos. They finally called me back at 4pm and told me that they were closed on Sundays and Holidays from 10am-4pm. They told me that the dogs don't get let out for daycare but simply get let out to go to the bathroom for a few minutes - WHY WERE THEY TRYING TO CHARGE ME EXTRA WHEN MY DOG WAS STUCK IN A KENNEL FOR TWO DAYS IN A ROW?

The absolute worst part of the entire experience is that they did not feed my dog. My dog has lost 5 pounds. In his 9 years of life, he has never looked emaciated like he does now; his ribs and hip bones are showing. I sent him with 2 gallon-sized bags full of food, which was measured out perfectly for the time he was supposed to be there. I HAD ONE FULL BAG OF FOOD LEFTOVER. I communicated multiple times with them about how much food he should receive. I included my own scooper with markings for clarity. I told them to put water in his food if he was not eating. On his report card, they marked that he fully ate breakfast and dinner, which can't possibly be true. IN REGARDS TO THEIR RESPONSE: MY DOG IS ALLERGIC TO CHICKEN!!!

I am traumatized on my dog's behalf. We will never be returning. I would have paid double to avoid this experience.

Holly J.

This place really impressed me. The facility is clean, modern, the staff are just awesome and you can tell they love animals. I loved that I could watch my pups on their free app via a live feed. My pups were very well taken care of. The staff clearly communicated with me and gave me a report card. I felt so comfortable leaving my dogs with them!