Crowne Plaza Foster City-San Mateo - Foster City, California

Jamillia

We stayed at the Crown Plaza for a volleyball tournament at the San Mateo Convention center. The location was perfect! The staff was very friendly and knowledgeable. The pool was a major bonus for the kids as it was indoor, very clean and big enough for them to enjoy. I think my only "complaint" if you will was there was no fan in the bathroom. Other than that the experience was very pleasant even with the construction which did not effect our stay at all. I will be back!

Samsam

I have excellent experience staying at Crown Plaza!
1. Great warm welcome from front desk
2. Comfortable room, nice firm bed.
3. We attended the Firefighter Holiday event, the service staff with big smile, the foods were hot and delicious.
4. After the dinner we reserved the VIP room at the hotel club, we ordered 3 bottles of Alcohol and large pizza to continue the party till midnight.
It was an excellent experience staying at the hotel for such wonderful hospitality! Will return for sure to host event and stay again at Crown Plaza.

MissO

My stay at the Crowne Plaza in Foster City was pleasant. My favorite part about the hotel is the breakfast! Very delicious and staff was was very friendly and attentive. Hotel is a bit on the pricey side, like $100 more from what I remember from my past times staying here. Beautiful bed in room but not so comfortable. Spending $250/night, I would have thought I would be more comfortable in the bed but I would definitely give this hotel another try. Hopefully, they’ll get better beds for the price.

Davelh01

Huge wedding music shook whole hotel. First room no AC or heat. Complained about room and noise. Offered a room directly over party. then offered handicapped room with double bed. Said they were booked for weeks with parties. Noise would be from party and from bar. they could not help.

Used to be a very nice place to stay!

Nancy L.

My family and I enjoyed our stay here. Our room was clean, tidy and spacious. We took advantage of the pool which was amazing. Service was top. Location is great, Costco as well as multiple other stores and restaurants are around 5- 10 min drive. I do wish that the rooms had microwaves in them so we wouldn’t have to walk all the way to a different floor to warm food. Other than that, family and I would definitely stay here again.

Bernard S.

We stayed at this hotel for 2 nights for a wedding. The ambiance was as beautiful and relaxing. Our room was clean, comfortable and quiet. The breakfast buffet offered a good variety of hot and cold food items.
Unfortunately, we were not able to participate in the Sunday Brunch Buffet, but we did get a look at it before we left for the airport. It looked fabulous. We even considered changing or flight just so we could eat there.

Kim H.

This was by far my worst IHG experience ever. There were so many issues that made this a very disappointing stay when visiting for 4 nights with my daughter. We stayed in 2 different rooms as it was 2 separate bookings, so it was not just "bad luck" with the one room.

- Had to ask for my Diamond elite welcome amenity as it wasn't offered by the staff.

- First room was moldy and super humid. It had water running down the inside of the windows which were taped shut with duct tape. I had a severe headache every night we slept in that room.

- Fire alarm in the neighbouring room went on and off sporadically until 3AM one night and the following day.

- Other guests were extremely loud. Yelling and screaming and running in the hallway until 3AM.

- One day the whole floor smelled really bad of fire. The staff claimed it was from a defect microwave, but not sure that can stink up a whole floor.

- Construction work ongoing with air hammers all day for a couple of days. This was extremely loud and bothersome.

- The hotel is just really really worn out with carpets that are both dirty and full of holes from wear and tear.

There are so many other hotels available, so Crowne Plaza Foster City is definitely no longer a property I want to stay at again.

Becki G.

Convenient location. Room was decent. The beds were a bit firm but not bad. Had issues with the shower pressure and temperature and room was slightly dirty (not vacuumed in corners and under tables and some trash from prior guests). I wasn't aware until we checked in that there was a nightclub on the premises of this hotel. We could distantly hear the music in our room at night but not so much it kept us awake. But, the few times I had to go out to my car after dark there were lots of people smoking outside and in the garage and crossed paths with people who were intoxicated. The staff were all great. Would stay here again but probably not with children.