Hampton Inn & Suites Phoenix Chandler-Fashion Center AZ - Chandler, Arizona

Hampton Inn & Suites Phoenix Chandler-Fashion Center AZ is a well-known hotel located at Address: 1231 S Spectrum Blvd, Chandler, AZ 85286. This establishment is conveniently near popular attractions, making it an ideal choice for both business and leisure travelers. The hotel can be reached at Phone: 09179500.

One can explore more about the hotel and its offerings through their website: Website: hilton.com.

The hotel specializes in providing top-notch Specialties: Hotel. services that cater to the different needs of its guests. Some of the amenities offered include a fitness center, pool, and business center. The hotel also offers free hot breakfast, Wi-Fi, and parking to its guests.

The hotel's location is one of its best features. It is situated near popular shopping centers, restaurants, and entertainment areas. It is also a short drive away from major highways and airports, making it easily accessible for guests.

There have been numerous reviews about the hotel, with Opinions: This company has 1022 reviews on Google My Business. The average opinion: 4.4/5. is a testament to the quality of services and accommodations that the hotel provides. Guests have praised the hotel for its clean rooms, friendly staff, and convenient location.

Reviews of Hampton Inn & Suites Phoenix Chandler-Fashion Center AZ

Anthony

4/5

Quite good. Nice staff, good was good. Room was clean. I forgot toothpaste and they hooked me up no; questions asked. The TV makes it easy to log into your streaming accounts when you check in and logs you out at the end of your stay. Might be a security risk, but very convenient. The TV even greets you with a personal message upon entry. Better than all the other CLC hotels I have stayed at in the past.

Angela Kinderis

5/5

First, I would like to say that at this hotel you actually get a live person on the phone that works in this hotel. As an additional bonus, the employee was very pleasant. No hidden cancellation policies, just the usual 24 hours. When I arrived, Melinda was there to greet me and was extremely nice. I had a late arrival and she helped me find a place to get some very good food. I highly recommend this hotel. Thank you!!
Second stay, just like the first. Thank you!

Craig Miller

5/5

We had a great weekend getaway here and were very pleased with everything. The front desk guy named Dan was very attentive to us when he had a room issue, he took care of it immediately. We will be back for sure!

patricia stark

5/5

An upscale Hotel conveniently located near an office Park and shopping mall. It has a nice outdoor swimming pool Office Center and gymnasium. The free breakfast in the morning has many options and is well prepared and delicious. The rooms are quiet and the air conditioning is good and adjustable

K Lock

1/5

The mattress and pillows were terrible. The hotel as a whole looks run down and not well kept. My room was in poor condition. My room had electric wires going from the window in front of the refrigerator to a extension cord plugged into the wall. Made it difficult to get into the refrigerator and to use the microwave. There was also a large piece of the window cover leaning against the window frame on the floor. I spoke to the front desk about the issue, the front desk person said the repair person had made the repair. I guess the repair was running the wires in front of the refrigerator.
Maybe they need a better repair person. Not sure why they would have a room in this condition for a customer. This shows no respect for their customers. I wish I could post a picture to show how bad this was. The first night we stayed there we were woken up at 11:30 p.m by people slamming doors and running up and down the halls. This continued until 1 a.m. Hotel did nothing to resolve the issue. At 8a.m. at the free breakfast, there were people setting at a table drinking beer not eating breakfast just drinking beer while families were getting or eating their breakfast. I did not expect to see a beer party at breakfast. There were people drinking beer around the pool at all hours. The hotel does not have a bar so not sure why they allowed the open drinking especially at breakfast. The staff did nothing about any issue. I will not stay at this Hampton again. The location of the hotel is great, right off the 202 but the hotel leaves a lot to be desired.

Michael Kaiser

1/5

Borderline or worse fraud. I stay in roughly 100 hotels a year, 1000 in the past ten. Obviously, I have a vast point of comparison. I also have been a Hilton Diamond for years but at the moment am Gold. I do not recall EVER in 1000 hotel stays being asked for a $150 "incidentals" hold, also in this case for a reservation that was less than $100. It is not the money that is of issue, although I suspect there are people who either are unable to pay the deposit or will not, which I am assuming the hotel then turns out on the street even with a reservation through Hilton corporation. The booking process says nothing about anything remotely like a $150 hold--which very arguably also is legally required--and the explanation of the hotel is that "Hilton says we cannot list it on the Hilton site." I suspect strongly the real story is that indeed Hilton may very well not allow the $150 hold to be posted on its site, but hardly because of some blanket policy against posting general deposit requirements. We will see, as I am filing a complaint with the Arizona Attorney General against the franchisee--Oliver Companies, Inc. with the property managed by OCI Hospitality--and the Virginia Attorney General against the Hilton corporation based in Tyson's Corner, Virginia. In cases involving this hotel that bring about distaste, in addition to pursuing any legal remedies you feel or are advised may be appropriate, everyone should file a complaint with the Attorneys General in Arizona, Virginia, or even your home state if you are not an Arizona resident and wish to go that route, against separately both Hilton and this franchisee hotel over issues. Eventually also generally because of more than just complaints to the attorneys general but at the minimum in part aided by such the hotel either will be shut down and/or Hilton will be held accountable, all the while coming under pressure both to remove the hotel from its online booking apparatus and also to sever ties with this franchisee. In fact, any time something goes wrong at a franchisee hotel, which basically includes all Hilton hotels, you should file with an attorney general at least against the parent company--Hilton--because, for example, in the case of Hilton its "customer service" effectively functions as interference for Hilton while attempting to push everything back onto the franchisee, regardless of whether you booked through Hilton and Hilton also obviously directed you to the franchisee. You may receive some token from Hilton willingly but that is about it. Anything that matters and that the franchisee does not agree to remedy will not be rectified substantively by dealing only with Hilton "customer service." More pressure must be applied.

Erica

5/5

Great spacious hotel with all the amenities. Safe location for children and wonderful front desk staff. Morning breakfast is delicious!

Howard

Positive: Good location, clean and relatively quiet. Negative: Had a small leak under the sink in our room. It was evident that it wasn't new (stained wood) and the cleaning staff would have seen it and should have had it fixed earlier.