The Westin San Diego Gaslamp Quarter - San Diego, California

Rebecca Q.

I would like to take a moment to compliment some very special people that we encountered during our wonderful stay at the Westin. We brought our goddaughter who has cerebral palsy, and in a wheelchair. When we arrived, the wonderful bellman helped us take her out of our vehicle and unload the equipment that we had for her. Thank you Ramon you’re the best. Upon check-in, Jason was also wonderful. He allowed us to check in a bit early so we could get settled. We went to the restaurant and spoke with Cynthia the manager and explained it was a very special night for us to be able to take her to dinner.|She arranged a beautiful table for us with a sign that said welcome Peaches. Also, Marley, the chef made a very special dessert for her and she was in heaven. The wait staff, Javier, Juan, Alexis, Lorvette and Sebastian were also so kind to her and made her feel so special. I cannot thank these individuals enough for the kindness they extended to our family. We are not sure how many vacations we will be able to take with our goddaughter due to medical circumstances, but this one was memorable, and we will never forget these kind individuals. The Westin is fortunate to have such wonderful and caring employees.|Thank you!

Richelle O.

Beautiful hotel very clean. Theresa at the front desk was very accommodating and so very nice. I'm literally gonna come back just to see her again!! She totally deserves a big Christmas bonus and a raise for sure. Also so does the bell guy Ramone he was so very nice seriously. We will definitely be back. Thank you so much. |10000000 stars

John G.

GOOD|Fitness center was good. Had 2 Peloton bikes although only 1 was working. Good location. Was able to get a late check out. ||NOT SO GOOD|As a Bonvoy Titanium member I first tried to use my Suite Night rewards for an upgrade. I received the denial email the date I checked out. Despite having rooms available, no upgrade was available unless I paid $50/night. What's the point of Suite Night rewards if you can't use them. |Didn't have recycling bins in meeting rooms.||I will choose to stay at a different place next time I visit San Diego.

Marianne P.

We had exceptional service by exceptional staff. Our room was very spacious, clean, and I’ve slept through all the nights we were there, which is a rarity for me when I sleep away from home. Dinner onsite at the Bronze Bird was fabulous. Concierge service was top-notch, and their staff is very knowledgeable about what to see and do in and around San Diego. Their recommendations were spot on, and did not disappoint. I would definitely return to Westin San Diego Gaslamp Quarter, if I’m fortunate enough to return to this beautiful city.

J.D.

We had a very nice stay here with very friendly staff. The hotel is nice and clean with comfortable beds. The location is the best part being so close to everything in the gas lamp district. The room was okay, a little dated and dingy.

Sanhita G.

When we entered the hotel, a guy came and offered to take our luggages to the hotel room for free. When we entered the room, we found a huge bathroom and two huge Queen beds. They had a big table (perfect for eating). The location was fantastic. It was in Gaslamp Quarter and had many great restaurants nearby. We could see the entire city at 9 pm on New Year’s Eve. Overall, we had a great stay.

L D.

Great hotel stay for our family of 4. No one likes resort fees, but real value is provided including daily drink tickets, a great harbor cruise (which is a short walk from the hotel) and more. Great location for walking to restaurants and nightlife options. Staff and concierge we very helpful. Have stayed at both Gaslamp Westins and this is definitely the one to pick.

Emily

Loved the huge quiet rooms. Excellent service from the friendly hotel staff. We were able to successfully request soft feather pillows, replacing large lumpy ones. The mini fridge and small work/breakfast table were convenient. The shower door was quite leaky, it didn’t seal shut, but the bath towels and bath mat were thick and good quality and could dry up and sop up puddles.

The hotel is super convenient to everything. A 20 minute ride on a local bus that seemed about as quick as an Uber and only $2.50 per person. Also quick bus ride to Balboa Park, the zoo, and North Park, a fun neighborhood, where we did a great Street Art Tour.

We want to give a special thank you to Julianne, a concierge, for her tips and suggestions.